Delivery Information

Delivery Information

We provide delivery of our items globally, at prices that directly reflect our mail and courier costs.  They are based almost entirely on the size, weight and destination that we are shipping to.

Where possible, for smaller and lower value products, we use "Royal Mail 1st Class" postage for domestic UK customers, and "Royal Mail International Standard" postage for our International shipments.   These are NOT tracked - though we provide tracked options at additional cost if you wish to use a tracked service.

For higher value and larger products, we use "Royal Mail 1st Class Signed For" postage for domestic UK customers, and "Royal Mail International Tracked and Signed" postage Internationally.

Where possible and where cost effective, we offer courier delivery (such as FedEx, DPD, TNT etc.) as a cost option.   It should be noted that typically - as the courier companies request more specific commercial information from us than the postal services - they CAN be more efficient when it comes to collecting any locally payable import taxes and duties.

Whether our products are shipped via Royal Mail or couriers, we cannot be held responsible for any additional payment of local import tax or duty that may be payable due to local country laws regarding international imports.   When imposed, these local taxes and duties are obviously payable by the customer directly.

We aim to always provide shipping prices that are reflective of the size, weight and value of products being shipped to their destination.  If you have any issues with shipping prices that appear to be incorrect or unreasonable, then please contact us and query it - as it may be an error or we may be able to provide alternatives or discounts if possible.

Where shipments are made via Tracked or Courier services, we will send you tracking information when your order is shipped.